Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By downloading, accessing, or using Mind Mirror, you agree to be bound by these Terms of Service and our Privacy Policy.

2. Description of Service

Mind Mirror is an AI-powered mental health companion app that provides conversational support, guided activities, and insights for personal growth and self-reflection.

3. User Account and Data

You are responsible for maintaining the confidentiality of your account. You agree to: • Provide accurate information when creating your account • Keep your login credentials secure • Notify us immediately of any unauthorized access • Use the service only for personal, non-commercial purposes

4. AI Interaction and Limitations

Our AI service is designed to support reflection and personal growth, but: • It is not a substitute for professional medical or psychological treatment • We cannot guarantee the accuracy of AI responses • Crisis situations require immediate professional help • You should consult healthcare professionals for medical concerns

5. Subscription and Billing

For premium subscriptions: • Billing occurs through Payfast (South Africa) • Subscriptions auto-renew until cancelled • You can cancel anytime through your account settings • No refunds for partial subscription periods

6. Prohibited Use

You may not: • Use the service for illegal activities • Attempt to harm or exploit other users • Reverse engineer or copy our technology • Share your account credentials • Use the service to develop competing products

7. Limitation of Liability

Mind Mirror is provided "as is" without warranties. We are not liable for any damages arising from your use of the service, including but not limited to data loss, emotional distress, or decisions made based on AI interactions.

8. Governing Law

These terms are governed by South African law. Any disputes will be resolved in South African courts.

9. Changes to Terms

We may update these terms at any time. Continued use of the service constitutes acceptance of updated terms.

10. Contact Information

For questions about these terms, contact us at support@mindmirror.app